This Shipping Policy explains how orders from ItalClick are prepared and delivered. For assistance, contact support@italclick.com.
Delivery availability depends on product, destination and logistics provider. If an address cannot be served, support may contact the customer to clarify or cancel the order.
Orders are normally reviewed and prepared within a reasonable business timeframe after confirmation. Preparation may take longer during high-volume periods, holidays or when address details require verification.
Estimated shipping times depend on the destination and carrier. Any estimate is indicative and may be affected by external logistics conditions.
Shipping costs, if applicable, are displayed during checkout or order confirmation. Costs may vary by destination, product type or selected service.
When tracking is available, customers may receive a tracking number or delivery update by email, SMS or another contact channel provided with the order.
The customer is responsible for providing accurate delivery details. Incorrect or incomplete information may cause delay, failed delivery or additional costs.
If a parcel is delayed, damaged or not received, contact support@italclick.com with the order reference and delivery details so we can review the case.